Front Office Lead - FPG Endocrinology, Venice
On-siteVenice, Florida, United States
Job Summary
Conduct daily front office interactions demonstrating a positive attitude while modeling organizational mission and values. Manage patient-related activities including scheduling, check-in, checkout, and follow-up. Act as a liaison between physicians, patients, facilities, and insurance companies. Handle collections of monies at checkout and ensure strict adherence to compliance standards and patient confidentiality. Utilize Microsoft Office software and EHR/EMR systems to maintain data integrity and proficiency in medical terminology. Maintain a professional demeanor and establish effective working relationships while performing multiple tasks simultaneously. Requires a high school diploma, one year of physician office experience, and basic knowledge of third-party payers.
Required Qualifications
- Minimum of one (1) year of experience in a physician office
- Skill in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access)
- Professional, neat appearance
- Strong oral and written communication skills
- Computer, keyboard and data input skills
- Pleasant and professional demeanor
- Skill in establishing and maintaining effective working relationships
- Demonstrated initiative and self-direction
- Ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency
- Dependability/reliability
- Knowledge of EHR/EMR
- Medical terminology
- High School Diploma, GED or Certificate
Desired Qualifications
- Some college or vocational training
- Basic knowledge of third party payers
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