Front Office Internship
On-site · Barcelona, Catalonia, Spain
Job Summary
Front Office Internship at Sofitel Barcelona Skipper in Barcelona. Learn to ensure a smooth and efficient guest experience at registration, during stay, and at check-out; accurately receive and process guest reservations; attend to incoming calls professionally; strive to provide Total Customer Satisfaction; ensure accurate reservations data, VIP requests, and billing details; coordinate transportation, luggage, and guest confidentiality; collaborate with colleagues to meet department goals; demonstrate proactive, enthusiastic, and detail-oriented attitude; require strong Spanish and English, with French as a plus; available for at least 6 months, 5 days/week, 40 hours/week; study allowance of 600 euros per month; no visa sponsorship offered; internship in a hotel chain with opportunities for training and career development.
Required Qualifications
- Currently enrolled in a Hospitality School or a Business School
- Eligible to undertake an internship in Spain from the start date
- No visa/work permit sponsorship available
Desired Qualifications
- Front Office Internship
- Hospitality internship
- Customer service skills
- Spanish and English fluency
- German/French a plus
- Proactive and detail-oriented
- Available for at least 6 months
- Willing to work 40 hours/week
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