Front Office II
On-site · Duluth, Georgia, United States
Job Summary
Front Office II at Atlanta Oral & Facial Surgery seeks a compassionate, discrete front office professional with superb time management and record-keeping abilities to manage patient reception, registration, scheduling, insurance verification (including prior authorizations and pre-determination), patient records, and office coordination in a healthcare environment. Responsibilities include greeting patients, coordinating appointments, handling phone and email inquiries, maintaining patient records with confidentiality, assisting with insurance explanations and financial responsibilities, coordinating office tasks and vendor communications, and delivering a five-star patient experience from check-in to check-out while adhering to policies and procedures. Requires a high school diploma or equivalent, healthcare/dental office experience, strong organizational and communication skills, proficiency in Microsoft Office, and a professional customer-service mindset. Schedule: Monday to Friday, 8-hour shifts. On-site role with comprehensive benefits.
Required Qualifications
- High school diploma or equivalent
- Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting
- Proficiency in computer software applications
- Strong organizational skills and attention to detail
- Excellent documentation, communication, and Microsoft Office skills
- Professional language and customer service mindset
- Effective written and verbal communication skills
- Ability to use discretion with sensitive information
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