Front Office & Guest Services Supervisor

Process all guest check-ins by verifying identity, assigning rooms, and securing payments before issuing keys. Compile daily reports, balance receipts, and count bank deposits at shift start and end. Accommodate guest requests, supply property information, and notify Loss Prevention of theft reports. Assist management in training, evaluating, and coaching employees while serving as a role model for the Open Door Policy. Welcome guests, address service needs, and ensure adherence to quality standards using POS systems. Perform other reasonable duties as requested by Supervisors.