Front Office Guest Service Agent (Part Time) - Holiday Inn West Perth
On-siteWest Perth, Western Australia, Australia
EXPIREDWest Perth, Western Australia, AustraliaOn-sitePart TimeHOSPITALITYEnterprise
Part TimeEnterpriseHOSPITALITY
Job Summary
Conduct check-ins and check-outs for guests, manage payments, and handle guest enquiries to ensure a seamless arrival and departure experience. Acknowledge IHG One Rewards Club members and returning guests while resolving issues promptly and responding to feedback with professionalism. Provide up-selling opportunities and assist with daily guest needs to create memorable stays. Work a seven-day roster including early mornings, evenings, weekends, and public holidays.
Required Qualifications
- Good communication skills
- Excellent attention to detail
- Excellent personal presentation
- Positive energy
- Flexibility to work various shifts including early mornings, evenings, weekends and public holidays across a seven-day roster
- Australian working rights
Desired Qualifications
- Similar Front Office / Reception experience
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