Front Office Executive
On-siteBengaluru, Karnataka, India
Job Summary
Deliver an integrated front office experience as the single point of contact for visitors, employees, and clients by managing visitor logins, issuing entry passes, and ensuring badge reconciliation. Provide precise information on building structure, events, and emergency exits while maintaining lobby cleanliness, staff grooming, and uniform standards. Coach staff to ensure pleasant visitor experiences, train teams on visitor management software and GAP policies, and guide the client host team to raise visit requests via the SEP/Safe tool. Manage site operations and assist during crisis situations or business continuity plans.
Required Qualifications
- Graduate degree
- Relevant work experience
- Very Good people skills
- Ability to interact with a wide range of client staff and demands
- Proven ability to function effectively as part of a team
- Proven ability to initiate and follow through with improvement initiatives
- Hands-on experience in using visitor management software
- Hands-on experience in using MS office
- Proven working experience as a guest relation Executive
- Confidently able to present to clients
- Strong team player within a customer service team environment
- Excellent communication skills
- Strong customer service drive
- Outstanding problem solving skills
- Quick learner
- Ability to motivate self
Desired Qualifications
- Experience in commercial real estate
- Experience in skilled trades
- Experience in technology
- Experience in Workplace Experience
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