Front Office Executive
On-siteGuwahati, Assam, India
Guwahati, Assam, IndiaOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Supervise the front office team and lead by example to ensure all aspects of the guest journey are delivered to the highest level. Proactively manage daily operations to guarantee guest satisfaction and smooth departmental running while exuding patience, empathy, and a positive attitude. Host the show with strong verbal communication skills and creative problem-solving abilities, blending check-in and check-out tasks with everything in-between to create memorable experiences. Maintain an eye for detail and a flexible, "Yes I Can!" mindset to thrive in the hustle and bustle of the vibrant team at Radisson Blu Guwahati.
Required Qualifications
- Supervise front office team
- Lead by example
- Ensure guest journey and experience are delivered to the highest level
- Exude patience
- Exude empathy
- Have the personality to host the show
- Work proactively to ensure guest satisfaction
- Ensure smooth running of the front office department
- Flexibility
- Positive attitude
- Eye for detail
- Be a creative problem-solver
- Be passionate about creating extraordinary service
- Work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Likes having fun at work
Desired Qualifications
- Experience in a similar position
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