Front Office Executive
On-siteLucknow, Uttar Pradesh, India
Lucknow, Uttar Pradesh, IndiaOn-siteFull TimeSenior LevelHospitalityEnterprise
Full TimeSenior LevelEnterpriseHospitality
Job Summary
Front Office Executive at Accor responsible for daily administration, reception, greeting guests, handling queries and complaints, and booking rooms. Maintain front office logs, ensure smooth check-in/check-out, motivate and develop the Reception team, and liaise with housekeeping and other departments to resolve day-to-day operational issues. Ensure high standards of customer service, identify efficient use of resources, and contribute to service improvement initiatives. Requires Diploma/Degree in Hotel Management or equivalent and 2-3 years of hotel experience.
Required Qualifications
- Diploma / Degree in Hotel Management or any other equivalent qualifications
- Total 2-3 Years of experience in Hotel.
Desired Qualifications
- Experience in hotel front office operations
- Strong customer service orientation
- Team supervision and motivation
- Excellent communication and problem-solving skills
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