Front Office Coordinator
$35,360–$36,400,000 year
On-siteCharlotte, North Carolina, United States
Job Summary
Greet visitors, manage appointment scheduling, and direct patients to appropriate clinicians. Prepare and maintain patient records while verifying Medicaid eligibility and facilitating fee payments. Balance the cash drawer daily, handle mail and packages, and order inventory. Perform administrative tasks including data entry, filing, and scanning. Coordinate with departments to ensure seamless workflow and provide support to team members. This on-site role supports the Patient Access team at McLeod Centers for Wellbeing, one of western North Carolina's largest substance use disorder treatment providers.
Required Qualifications
- Minimum of a High School diploma or GED equivalent
Desired Qualifications
- Prior office administration experience
- Experience in a healthcare setting
- Careful attention to patient confidentiality/HIPAA
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