Front Office Clerk/Receptionist
$31,200–$35,360 year
On-site · New Castle, Delaware, United States
Job Summary
The Front Office Clerk/Receptionist will be responsible for front desk patient coordination, ensuring streamlined patient care for infertility needs. Key duties involve greeting patients, answering and directing phone calls, collecting copays, entering demographic data, managing medical records, and providing administrative support to management. The position requires 3-5 years of medical office and front desk experience, proficiency in Microsoft Office, exceptional customer service skills, and the ability to multitask in a busy environment. Strong communication skills are essential for collaborating with clinical staff and patients.
Required Qualifications
- High School Diploma; college degree preferred
- 3-5 years of medical office experience
- 3-5 years prior front desk experience
- Dependable, self-motivated, detail oriented
- Able to efficiently handle multiple incoming calls
- Precise and accurate in written and oral communications
- Pleasant, friendly personality
- Work well in a team environment
Desired Qualifications
- Prior experience utilizing an electronic records management systems
- Extensive computer literacy including Microsoft Word, Excel, Access and PowerPoint
- Knowledge of patient evaluation and triage procedures
- Knowledge of clinical operations and procedures
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