Front Office
$45,594–$65,000 year
On-site · Spokane, Washington, United States
Job Summary
Front Office role responsible for reception, scheduling, and general administrative support in a medical clinic. Key duties include greeting patients, verifying appointment times and insurance, collecting co-pays, scheduling patient appointments per guidelines to improve productivity, reconciling daily receipts, entering patient demographics into the EHR, handling calls and messages, coordinating translators as needed, and upholding patient confidentiality and a respectful, inclusive work environment. The position supports CHAS Health’s mission and core values and involves standing/walking, basic clerical tasks, and interacting with patients and staff across clinic operations.
Required Qualifications
- HS diploma or equivalent preferred
- Customer service and multi-line telephone experience preferred
- Computer skills required
- Ability to clearly communicate information to patients
- Basic math skills to calculate patient payments
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