FRONT OFFICE ATTENDANT - ROOMS
On-siteBurbank Los Angeles County, California, United States
Burbank Los Angeles County, California, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay while maximizing revenues and occupancy. Multitask and prioritize tasks in a team-oriented environment focused on the guest, assisting with Sales and Marketing efforts. Anticipate regularly scheduled weekend and evening hours to maintain flexibility. Set high standards of performance for self and others, assuming responsibility and accountability for successful completion of assignments. Requires 2+ years of experience in hotel guest services, customer service, or front desk.
Required Qualifications
- 2+ years of experience in hotel guest services, customer service or front desk
- Flexibility- must anticipate regularly scheduled weekend and evening hours
Desired Qualifications
- Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
- Ability to multitask and prioritize
- Ability to interact with others in an honest, fair, and respectful way, giving others confidence in you and the organization
- Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks
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