The First Group Hospitality logo
The First Group HospitalityPosted 1 month ago
EXPIRED

Front Office Associate

On-siteDubai, Dubai, United Arab Emirates

Full TimeEntry LevelMedium

Job Summary

Greet and welcome guests professionally while answering phone calls and assisting with inquiries. Manage reservations and bookings, process cash and credit card transactions, and handle administrative tasks such as filing, data entry, and photocopying. Maintain a clean and organized reception area and liaise with other departments to ensure smooth hotel operations. Requires high school diploma, customer service experience, and proficiency in Microsoft Office. Flexible hours including evenings, weekends, and holidays are necessary.

Required Qualifications

  • High school diploma or equivalent
  • Ability to work flexible hours, including evenings, weekends, and holidays

Desired Qualifications

  • Previous experience in customer service or administrative role preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work well under pressure and in a fast-paced environment
  • Proficiency in Microsoft Office and other relevant software
  • Attention to detail and accuracy
  • Knowledge of multiple languages is a plus

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