Front Office Associate- Gastroenterology- Bridgeport

Greet incoming patients, visitors, and vendors with a friendly, professional demeanor while accurately registering and checking them in. Schedule and confirm appointments, collect co-pays and payments, and process walk-in transactions. Open and close daily batches for deposits, then scan and index documents into the EHR system. Review provider orders for completeness, clarify questionable items, and prepare for tests or procedures. Answer telephone calls promptly, route them appropriately, and document messages in the patient chart. Collect required documents prior to appointments and explain financial requirements to patients. Manage phone system transfers to and from the answering service and resolve non-urgent after-hours messages. Perform other assignments and special projects as needed. This full-time role involves traveling between Bridgeport, Hamden, Milford, and Guilford office locations within PACT MSO's busy Gastroenterology Group.