Front Office Assistant

Communicate effectively with patients, physicians, insurance representatives, and staff while greeting and registering individuals in a timely, professional manner. Schedule patients for services within established guidelines and explain policies, procedures, and billing processes to patients. Track and obtain ongoing insurance verification and authorization information from payers, then communicate this data to the patient, admission staff, and treatment team. Collect co-payments, co-insurance, deductibles, and related fees for supplies and services. Generate and maintain medical records, assume responsibility for the cash drawer system, and maintain office inventory by ordering supplies as needed. Respond to all information requests according to established procedures.