Front Office Assistant
$41,600–$49,920 year
On-siteMcKinney, Texas, United States
Job Summary
Answer and screen telephone calls courteously, schedule patient appointments and procedures, and obtain accurate demographic and insurance information. Check patients in and out, process daily charges, and verify account balances while providing information regarding unpaid balances. Prioritize surgical procedures and treatments, create and update patient charts, and document records with proper ICD-10 and CPT coding. Maintain files and records in a confidential manner, ensuring HIPAA compliance and organizational efficiency in the front office. Perform other related duties as requested or assigned. This full-time role includes rotating weekends, Monday-Friday hours from 7:30am-4:30pm.
Required Qualifications
- High school diploma or equivalent
- Dependable
- Reliable Transportation
- Proficient in using phone systems and other office equipment
- Strong knowledge of Computer and Software Systems and functions
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Knowledge of medical terminology
- Knowledge of insurance practices
- Clear, customer oriented, professional communication/phone skills
- Excellent organizational skills
- Ability to prioritize tasks effectively
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Previous experience in a medical office setting
- Knowledge of basic arithmetic
- Knowledge of HIPAA Law
- Must be available for rotating weekends
Desired Qualifications
- Passion for providing excellent customer service
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