Front Office Assistant - IPG UrgiCare at Indiana - Full Time

Greet and register incoming patients, process registration forms, and collect insurance and financial information while running eligibility verifications and managing alerts. Manage telephone communications, answer calls, and process messages from the Cerner system. Schedule patient appointments, monitor reminder systems for cancellations and no-shows, and obtain prior authorizations. Maintain copays and petty cash logs, forward medical record requests, and ensure compliance with HIPAA and security rules. Keep the front desk area orderly, retrieve faxes, and accept specimen deliveries using sterile techniques. Travel to other IPG offices as needed to cover the front desk.