Front Office Assistant
On-site · Tampa, Florida, United States
Job Summary
As a Front Office Assistant at IMA Medical Group, you will welcome patients to the clinic, handle front-desk duties, answer calls, verify insurance, collect copayments, schedule provider and ancillary services, maintain the patient lobby and medical records, and provide referral status to patients and specialty offices. Must have a High School Diploma or GED (or equivalent) and 1 year of EMR experience (Athena preferred). Bilingual English and Spanish communication skills, strong customer service, organizational and time-management abilities, and the ability to work Monday–Friday 8:30 a.m.–5:30 p.m. are required. The role supports doctors and staff in a multi-location primary care setting in Central Florida and includes benefits such as health/dental/vision insurance, retirement plans, disability coverage, PTO/holidays, EAP, and an equal opportunity employer statement.
Required Qualifications
- High School Diploma (GED) or Equivalent
- Electronic Medical Records (EMR) Experience - 1 year (Athena- Preferred)
- Required language: English & Spanish
- Effective interpersonal relationships and customer service skills
- Good organizational and time management skills
- Excellent Verbal and Written communication skills
- Availability to work Monday through Friday between 8:30 a.m. to 5:30 p.m.
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