Front Office Assistant - Butler, PA
On-site · Butler, Pennsylvania, United States or New Castle, Pennsylvania, United States
Job Summary
Front Office Assistant position based in Butler, PA, supporting front-desk operations for Crossroads Treatment Centers. Responsibilities include checking in patients, receiving payments, assisting in daily operations, guiding new patients through the intake process, collecting urine and saliva samples for drug screens, maintaining daily financial records, coordinating with medical and clinical staff for intakes, providing clerical and logistical support, overseeing patient accounts and financial responsibilities, and delivering a high-level, white-glove patient experience. Candidates should have a High School Diploma or GED and customer service experience in fast-paced environments; healthcare, addiction medicine, or office administration experience is preferred, and weekend/evening flexibility is expected. Lived addiction experience is a plus. Primary location is Butler, PA with possible travel to nearby Beaver, New Castle, Natrona Heights, and Grove City, PA to cover shifts.
Required Qualifications
- High School Diploma or GED
- Customer Service experience preferred
- Experience in healthcare or office administration preferred
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