Front Office Assistant- Bilingual Spanish
On-siteAsheville, North Carolina, United States or Ashe, Krasnodar Krai, Russia
EXPIREDAsheville, North Carolina, United States or Ashe, Krasnodar Krai, RussiaOn-siteFull Time
Full Time
Job Summary
Greet patients and families in Spanish and English, check them in, and update electronic records while answering phone calls and scheduling appointments. Confirm follow-ups via text or email, collect visit portions, and reconcile procedures with billing. Process insurance claims, verify eligibility, and interpret for clinical staff as needed. Support the team with other assigned duties in a pediatric dental practice serving children and young adults. Bilingual Spanish and English fluency is required.
Required Qualifications
- Associate's degree or higher
- Minimum of 1 year experience in a medical or dental office
- Strong computer skills
- Friendly, professional demeanor and excellent communication skills
- Bilingual in Spanish and English (required)
- Experience in a dental or medical office environment
- Fluent in Spanish and English
Desired Qualifications
- Desire and aptitude to learn and grow in a dental/medical office
- Familiarity with NCTracks a plus
- "Can-do" attitude and willingness to help the team
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