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Accor PacificPosted 3 weeks ago

Front Office Agent (m/w/d)

On-siteHamburg, Hamburg, Germany or Grafton, Wisconsin, United States

Full TimeMid LevelEnterpriseHospitality

Job Summary

Manage the front desk as the primary point of contact for guests, ensuring satisfaction and enthusiasm through passionate hosting. Handle all guest inquiries and needs while creating statistics and reports. Leverage local knowledge to provide authentic Hamburg insider tips and inspire both guests and colleagues. Work a four-day week with full pay and flexible scheduling options. Join a young, collaborative team in Hamburg's HafenCity where colleagues become friends. Enjoy staff discounts, free accommodation opportunities, and fitness or transport subsidies.

Required Qualifications

  • Ausbildung in der Hotellerie
  • Erste Erfahrungen im Empfangsdienst
  • Kommunikation mit Gästen
  • Fähigkeit nicht nur Gäste, sondern auch Kollegen zu begeistern

Desired Qualifications

  • Vorzugsweise hast du bereits das nötige Knowhow, um echte Hamburger Insidertipps zu geben

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