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Accor PacificPosted 3 weeks ago

Front Office Agent (m/f/d)

On-siteHamburg, Hamburg, Germany or Grafton, Wisconsin, United States

Full TimeMid LevelEnterpriseHospitality

Job Summary

Ensure satisfied and enthusiastic guests by serving as the primary contact for all inquiries and acting as a passionate host. Create statistics and reports while providing real Hamburg insider tips and inspiring both guests and colleagues. An apprenticeship in the hotel industry or prior reception experience is beneficial, though your personality counts more than your CV. Work four days a week as a full-time team member with flexible scheduling, enjoying three days off weekly and a monthly allowance for a gym or HVV ticket. Enjoy free accommodation for ten nights annually across the 25hours hotel group and access to Ennismore partner discounts.

Required Qualifications

  • Apprenticeship in the hotel industry
  • First experiences at the reception
  • Communication with guests
  • Ability to inspire not only guests but also colleagues

Desired Qualifications

  • referably you already have the necessary know-how to give real Hamburg insider tips
  • referably you already have the necessary know-how to give real Hamburg insider tips

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