FRONT OF THE HOUSE SUPERVISOR

Establish work priorities, assign tasks, and supervise cashiers to ensure efficient customer service and adherence to policies. Provide training on cash-handling, register routines, and sales standards while interviewing and hiring new staff. Operate POS registers, process diverse payments, and manage cash drawers, including opening/closing procedures, reconciling transactions, and preparing bank deposits. Maintain accurate inventory, stock cafeteria items using FIFO principles, and ensure dining room cleanliness. Handle customer complaints, process refunds, and generate daily and monthly financial reports. Requires flexibility for varying shifts, evening meetings, and weekend assignments.