Front of House Team Member
On-siteManchester, England, United Kingdom
Job Summary
Deliver exceptional food and beverage service across the restaurant, bar, and outdoor terrace at Hale Country Club & Spa. Welcome members and guests to create a warm first impression, then take orders accurately and efficiently. Prepare and reset tables to maintain high standards of cleanliness and food safety while responding to queries in a friendly, professional manner. Recommend menu items and promotions to maximize guest satisfaction and sales. Work collaboratively with colleagues to ensure a seamless experience, maintaining excellent personal presentation and professionalism in a busy environment. This role requires flexibility to work evenings, weekends, and bank holidays. Previous experience in luxury hospitality is preferred. Join one of the UK's leading luxury wellness brands offering complimentary membership and career progression opportunities.
Required Qualifications
- Flexibility to work evenings, weekends and bank holidays as required
Desired Qualifications
- A genuine passion for hospitality and delivering exceptional customer service
- A positive, friendly and approachable attitude
- Excellent communication and interpersonal skills
- The ability to remain calm and organised in a busy service environment
- A proactive team player with a willingness to learn and develop
- High standards of personal presentation and professionalism
- Previous experience in a luxury hotel, restaurant, private members' club or premium hospitality environment
- Experience in food and beverage service
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