Front of House Supervisor
$2,685,280–$2,685,280 year
On-siteSwansea, Wales, United Kingdom
Job Summary
Supervise and coordinate front-of-house operations to ensure seamless service, while leading, mentoring, and motivating the team to deliver outstanding customer experiences. Manage guest relations, handle any issues, and ensure the highest standards of customer service, cleanliness, and presentation. Assist with staff training and development to uphold brand standards, and support management in driving sales and achieving business goals. Create a welcoming atmosphere where both staff and guests thrive. We offer flexible scheduling including weekends, late nights, and bank holidays, alongside a colleague discount, career advancement opportunities, and access to financial wellbeing resources.
Required Qualifications
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment
- A natural leader with the ability to inspire and guide a team
- A passion for hospitality and delivering top-notch service
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Ability to stay calm and efficient under pressure
- Flexible availability that includes weekends, late nights and bank holidays
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