Front of House Supervisor
$2,685,280–$2,685,280 year
On-siteBath, England, United Kingdom
Job Summary
Supervise and coordinate front-of-house operations to ensure seamless service, while leading, mentoring, and motivating the team to deliver outstanding customer experiences. Manage guest relations, handle any issues, and ensure customer satisfaction by maintaining the highest standards of service, cleanliness, and presentation. Assist with staff training and development to uphold brand standards, and support management in driving sales and achieving business goals. Create a welcoming atmosphere where both staff and guests thrive. This role requires proven supervisory experience, natural leadership, and availability for weekends, late nights, and bank holidays. Join a Sunday Times Best Big Company to Work For known for its southern-inspired fresh chicken and commitment to employee growth.
Required Qualifications
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment
- A natural leader with the ability to inspire and guide a team
- A passion for hospitality and delivering top-notch service
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Ability to stay calm and efficient under pressure
- Flexible availability that includes weekends, late nights and bank holidays
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