Front of House Supervisor
On-sitePearland, Texas, United States
Pearland, Texas, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Supervise front of house employees, manage scheduling, and enforce policies while overseeing all operations to ensure quality standards. Take orders, serve food and drinks, answer inquiries, and suggestively sell items to guests. Continually develop staff through training and follow-up, managing shifts for appropriate coverage. Operate the P.O.S. system for transactions and closing functions, while carrying trays and performing cleaning duties. Stand and walk during full 6-8 hour shifts, responding calmly to guest concerns.
Required Qualifications
- Minimum 2-4 years restaurant waiting/supervising experience
- Must be dressed neatly and well groomed in company approved attire/uniform at all times
- Must be able to operate P.O.S. computer system, make changes correctly and make credit card transactions accurately
- Knowledge of PC to fulfill closing/opening management functions
- Must be able to carry large trays and plates with food and clear tables, which may require lifting up to 30lbs
- Must be able to calmly respond to angry guests and notify a manager
- Must be able to stand and walk during entire 6-8 hour shift
- Must be able to read menu's to sight impaired guests
- Must be able to reach, bend, stoop and perform cleaning duties
- Must be able to verbalize menu items clearly to guests while taking their orders and responding to their requests
- Must be able to hear amongst loud background noise
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