Front of House Manager
$59,000–$59,000 year
On-siteThe Colony, Texas, United States
Job Summary
Lead the guest experience by setting daily service standards, staying visible on the floor to interact with guests, and ensuring all areas are fully staffed and functioning efficiently. Supervise front of house team members through real-time coaching, drive engagement, and manage hiring, scheduling, and onboarding. Execute opening and closing procedures, utilize business metrics to drive performance improvements, and maximize revenue and profit within your area of responsibility. Uphold Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring while maintaining compliance with health, safety, and operational standards in a high-energy, high-volume venue.
Required Qualifications
- 2+ years of restaurant, hotel, or entertainment venue management experience as an Assistant General Manager or General Manager
- High school diploma or equivalent
- Ability to obtain required licenses and certifications for your location
- Must be 21 years of age or older as required by state or local law
- Ability to lift, carry, and move items up to 50 pounds on an occasional basis, including bending, stooping, and carrying
- Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating stairs
- Ability to perform a variety of physical tasks consistently throughout the workday in a fast-paced, high-energy venue environment
- Ability to work in varying outdoor weather conditions for extended periods of time, including heat, cold, and inclement weather
- Ability to communicate clearly and effectively in a venue environment that may include moderate to high levels of background noise
- Ability to remain in a stationary position for periods of time while performing desk-based tasks, including working at a computer and reviewing documents
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