Front of House Manager
On-sitePort Deposit, Maryland, United States
Job Summary
Lead the front-of-house team by hiring, training, scheduling, and managing servers, hosts, and bartenders while establishing performance standards. Greet guests, manage reservations, and resolve service issues to ensure satisfaction, while supervising daily operations and maintaining dining area hygiene. Monitor profitability, handle cash registers, and order supplies to support financial goals. Enforce health and safety regulations, address complaints regarding food quality, and coordinate special events for large parties. Schedule staff hours, assign duties, and discipline employees as needed.
Required Qualifications
- Leadership & Team Management
- Problem-Solving & Crisis Management
- Excellent Communication
- Strong Hospitality & Customer Service
- Attention to Detail
- Adaptability & Planning
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