Front of House Manager (Hotel)
$38,000–$38,000 year
On-site · Braemar, Scotland, United Kingdom of Great Britain and Northern Ireland
Job Summary
Lead Front Office team at The Fife Arms Hotel to deliver seamless, intuitive, and personalised guest experiences. Oversee all Front Office operations, drive guest satisfaction and revenue across rooms and guest experiences, and develop a high-performing team through coaching and mentoring. Ensure smooth service delivery, resolve challenges proactively, uphold LQA and Forbes service standards, and leverage Opera Cloud PMS. Strong communication, organisational skills, emotional intelligence, initiative, and attention to detail are essential; visa sponsorship is not possible for this UK-based role.
Required Qualifications
- Proven experience in a 5-star luxury hospitality environment
- Strong understanding of LQA or Forbes service standards
- Experience using Opera Cloud PMS
- Must already have the right to work in the UK – visa sponsorship is not possible for this role
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