Front of House Manager
On-siteRochester, New Hampshire, United States
Job Summary
Plan and direct all employees to achieve an exceptional dining experience while maximizing sales and profits. Manage all aspects of customer service, hold staff accountable for standards, and ensure compliance with labor and alcohol beverage laws. Conduct daily pre-shifts, table and ticket audits, and oversee FOH scheduling and purchasing budgets. Manage inventory for liquor, beer, wine, and Trimark, implement corrective actions for variances, and conduct performance reviews and progressive discipline. Hires FOH staff according to Evviva practices and oversees ongoing training on menu and product changes. Participate in manager meetings and community events to build business.
Required Qualifications
- Has a complete understanding of all food, beverage and service standards
- Has knowledge of current labor laws, alcohol beverage laws and state wages
- Has current ServSafe, Choke Saver and Tips certifications
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