Front-of-House Floor Supervisor
$52,000–$58,240 year
On-siteScarsdale, New York, United States
Job Summary
Supervise daily Front of House operations, lead by example in delivering exceptional hospitality, and coach team members while maintaining high service standards. Assist with staffing, shift execution, floor management, and daily cash reconciliation, including reviewing operational reports on sales, golf simulator utilization, food and beverage performance, labor costs, and inventory. Support facility maintenance, execute event SOPs, coordinate private events and tournaments, resolve guest concerns, and ensure compliance with health regulations and safety standards. Partner with management to identify operational improvements and drive business performance.
Required Qualifications
- One to three years of hospitality or restaurant management or supervisory experience
- Previous experience leading, coaching, and developing team members
- Outstanding customer service and communication skills
- Strong organizational and problem-solving abilities
- Experience with POS systems and restaurant technology
- Ability to multitask and remain composed in a high-volume environment
- Business-minded with an understanding of labor, sales, and operational performance
- Self-motivated, dependable, and goal-oriented
- Flexible availability, including evenings, weekends, and holidays
Desired Qualifications
- Experience in sports entertainment, restaurants, hospitality, golf, or event venues
- Knowledge of inventory controls and cash handling procedures
- Experience working with private events or banquet operations
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