Front of House Director

Front of House Director at Chick-fil-A Lumberton leads restaurant operations, mentors a diverse team, and drives guest experience by delivering signature service and 2nd Mile Service while upholding brand standards. The role requires strong leadership, exceptional customer service, and the ability to manage teams, communicate effectively, and multitask in a fast-paced environment. Key skills include analytical/problem-solving abilities, organizational prowess, and servant leadership. The candidate should have a high school diploma or equivalent and prior leadership experience in customer service. The position supports a positive, upbeat work environment with a focus on teamwork, guest satisfaction, and operational excellence.