Front of House

Front of House Concierge at a brand-new retirement community: as the first point of contact, create a warm environment for residents and visitors across administration, event coordination and daily operations. Responsibilities include supporting residents in daily activities, assisting with activities and events, answering telephone enquiries, collaborating with residents, families, and staff, providing support to residents, guests and visitors, delivering high-standard food and beverage service in the restaurant, serving hot and bar drinks, cleaning communal areas, greeting visitors at reception and managing the car park, and undertaking activities under Health & Safety policies. Key attributes include a warm, friendly personality, passion for enhancing residents’ lives, innovative and creative approach, self-motivation, excellent customer service, great communication, teamwork, and a commitment to resident well-being and community. Location-based note: Hampton Court Estate, London, United Kingdom with on-site, in-person work. Visit Birchgrove.life for more context on the employer's philosophy.