Front End Supervisor & Head Cashier
$31,200–$32,240 year
On-siteGilford, New Hampshire, United States
Job Summary
Lead frontline operations by promoting a highly satisfied customer experience and driving customer loyalty through targeted programs. Train and mentor associates on register transactions, policies, and procedures while providing constructive feedback on performance. Manage cash controls, including change funds and audits, and assign registers to optimize coverage across the sales floor and queue-line. Address customer concerns promptly, update the team on feedback and initiatives, and maintain merchandising and cleanliness standards. Monitor equipment, adhere to operational and loss prevention policies, and report safety hazards. Work flexible shifts including evenings and weekends as required.
Required Qualifications
- High School graduate or equivalent degree
- Available to work flexible schedule including evenings and weekends
- Able to work as a team member
- Excellent interpersonal skills
- Exceptional customer service skills
- Able to lift heavy merchandise with/without reasonable accommodations
- Able to train and provide direction to others
- Able to run a register/handle money
- Must be able to handle confidential information with discretion
- Experience as a coordinator or previous retail/supervisory experience
Desired Qualifications
- High School graduate or equivalent degree preferred
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