Front End Manager
On-siteJal, New Mexico, United States
Job Summary
Manage the entire front end to build sales, achieve goals, and foster high levels of customer and teammate satisfaction while operating according to company policies. Serve as a model for customer service, instill values in all teammates, and provide leadership to promote a culture reflective of Lowe's guiding principles. Supervise front end teammates, maintain effective work schedules, and ensure prompt, accurate checkout service through proper supervision and delegation. Handle various transactions including refunds, over-rings, EFT, WIC, and gift certificates, while addressing pricing problems, equipment maintenance, and damaged products. Train teammates, resolve disputes, and identify root causes of issues to maintain an efficient, safe, and productive operation.
Required Qualifications
- High School Diploma or equivalent
- 3 years experience in the supermarket industry or other retail business
- Good customer relations skills
- Good communication skills
- Problem-solving skills
- Knowledge of retail operations
- Ability to work independently
- Ability to deal with a variety of concrete variables
- Ability to supervise effectively
- Must be able to lift 20-50 pounds of force constantly
- Must possess good audio, visual and hearing acuity
- Must be able to walk and/or stand to a significant degree
- Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel
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