Front End Manager
$58,552–$58,552 year
On-site · Redmond, Washington, United States
Job Summary
Oversee and supervise front-end operations at the store, directing customer-service programs, monitoring service levels, and ensuring a positive store image. Lead and train front-end staff (checkers, courtesy clerks, customer-service personnel) in cash handling, sales techniques, safety, and policy adherence; participate in interviewing and hiring; manage front-end inventory and supplies; resolve customer issues; ensure front-end performance aligns with safety and cleanliness standards; oversee scheduling, performance discipline recommendations, and保持 positive customer relations while maintaining operational efficiency.
Required Qualifications
- Experience supervising front-end staff or equivalent
- Strong communication and leadership skills
- Ability to lift up to 55 lbs and stand/walk for long periods
- Ability to operate store computers, checkstands, scanners, and related equipment
- Knowledge of basic employment law and interviewing techniques
- Ability to hire, train, and supervise front-end employees
- Ability to manage cash handling, safe transactions, and refunds
- Commitment to customer service standards and safety policies
- Ability to enforce dress, grooming, and policy adherence
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.