Front End Lead Full Time

Oversee the frontline in the absence of the Front End Manager, coaching and developing all team members to ensure excellent member service and drive membership metrics. Monitor staffing, delegate work, and maintain compliance with operational standards while executing front-end responsibilities such as scanning merchandise, managing self-checkout lanes, and processing payments. Provide honest direction and feedback to team members, utilizing observation forms and productivity boards to drive performance and member engagement. Maintain visible accurate signage, clean service areas, and ensure all GOLD club standards are met daily. Requires regular, predictable, full attendance.