Front End Customer Engagement Coordinator
$33,280–$34,320 year
On-sitePeoria, Arizona, United States
Job Summary
Oversee a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs. Lead by example by engaging with all customers, maintaining a clean and organized store, and addressing customer concerns promptly. Train and coach staff on personalizing the customer experience, assign registers, support POS coverage needs, and coordinate breaks. Ensure Associates execute tasks according to the store plan, adhere to labor laws and policies, and support shrink reduction and safety goals. Communicate effectively with management to set priorities and provide progress updates. Flexible schedule including nights and weekends; $16.00 to $16.50 per hour. Requires one year retail and six months leadership experience.
Required Qualifications
- Available to work flexible schedule, including nights and weekends
- 1 year retail experience
- 6 months of leadership experience
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
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