FRONT END/4TH PERSON

Create an outstanding customer experience through exceptional service and establish a safe, clean environment encouraging returns. Assist the Customer 1st Manager in reaching sales and profit goals while monitoring quality assurance standards. Direct and supervise all Front-end department functions, activities, and best practices execution. Accept full responsibility for the entire store operation in the absence of the Store Manager, Co-Manager, and Customer 1st Manager. Embrace the Customer 1st strategy and encourage associates to deliver excellent service while demonstrating core values of respect, honesty, integrity, diversity, inclusion, and safety.