Front Door Greeter Full Time
$33,800–$33,800 year
On-siteOcala, Florida, United States
Ocala, Florida, United StatesOn-siteFull Time$33,800–$33,800 yearEnterprise
Full TimeEnterprise
Job Summary
Monitor entrance and exit activity, perform merchandise protection procedures, and inspect bags, backpacks, and lunch boxes as members leave the building. Greet, assist, and thank all members while resolving concerns and escalating issues to management when necessary. Execute BEST procedures by cross-checking merchandise to register receipts and verifying high-dollar items, then record discrepancies for immediate rectification. Respond to Electronic Article Surveillance alarms and audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company protocols. Maintain AP Alert Binder standards and ensure a safe environment for members and team members. Full-time regular attendance required; starting salary $16.25.
Required Qualifications
- Strong interpersonal skills
- Attention to detail
- Basic math skills
- Ability to use a smart handheld device
- Must successfully complete required training and certification processes
- Must be employed with the company for at least 6 months
- At least 18 years of age
- Regular, predictable, full attendance
- Must be able to stand and move about on hard surfaces
- Must be able to bend, pull, reach, stoop and climb ladders/step stools
- Must be able to lift up to 30 lbs
- Must be able to work in both indoor and outdoor temperatures
- Must be able to greet, assist, and thank members in a prompt, friendly and professional manner
- Must be able to resolve member concerns in a courteous and timely manner
- Must be able to escalate issues to management when necessary
- Must maintain and exhibit clear understanding of merchandise protection procedures and shrink alert protocols
- Must be able to review and maintain the AP Alert Binder according to AP standards
- Must be able to follow the BEST procedures including cross-checking merchandise to member register receipts and verifying high dollar value items
- Must be able to record register receipt discrepancies and notify front line to immediately rectify the situation
- Must be able to audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures
- Must be able to ensure the execution of the repack awareness guidelines by inspecting known repack articles
- Must be able to monitor member and visitor traffic entering and exiting the club
- Must be able to respond to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures
- Must be able to maintain high standards of safety for members and team members
- Must be able to inspect team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building
- Must be able to process empty water jug return vouchers to members
- Must be able to maintain all club policies and procedures
- Must be able to work in other departments as needed
Desired Qualifications
- Basic math skills preferred
- Ability to use a smart handheld device
- Must successfully complete required training and certification processes
- Must be employed with the company for at least 6 months
- At least 18 years of age
- Must be able to stand and move about on hard surfaces
- Must be able to bend, pull, reach, stoop and climb ladders/step stools
- Must be able to lift up to 30 lbs
- Must be able to work in both indoor and outdoor temperatures
- Must be able to greet, assist, and thank members in a prompt, friendly and professional manner
- Must be able to resolve member concerns in a courteous and timely manner
- Must be able to escalate issues to management when necessary
- Must maintain and exhibit clear understanding of merchandise protection procedures and shrink alert protocols
- Must be able to review and maintain the AP Alert Binder according to AP standards
- Must be able to follow the BEST procedures including cross-checking merchandise to member register receipts and verifying high dollar value items
- Must be able to record register receipt discrepancies and notify front line to immediately rectify the situation
- Must be able to audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures
- Must be able to ensure the execution of the repack awareness guidelines by inspecting known repack articles
- Must be able to monitor member and visitor traffic entering and exiting the club
- Must be able to respond to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures
- Must be able to maintain high standards of safety for members and team members
- Must be able to inspect team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building
- Must be able to process empty water jug return vouchers to members
- Must be able to maintain all club policies and procedures
- Must be able to work in other departments as needed
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