Front Desk/Technician
$29,120–$31,200 year
On-site · Orlando, Florida, United States
Job Summary
Front Desk/Technician role supporting Optical Outlets by assisting patients and backing up the Doctor and Office Manager to ensure smooth patient flow. Responsibilities include greeting customers, explaining exam pricing, checking-in and pretesting patients, verifying insurance prior to encounters, handling phones, assisting with dispensing eyewear, maintaining patient satisfaction with a focus on Right the First Time, and informing the Office Manager of any office issues. Requires strong customer service, communication, and multitasking abilities, plus experience with MS Office.
Required Qualifications
- One to two years of experience in related field
- Working knowledge of MS Office package
- Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
- Effective written communication skills to clearly document patient visits
- Excellent interpersonal and rapport-building skills
- Ability to ask appropriate and relevant questions to identify patient needs
- Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment
This role has closed. Sorce can match you with similar open roles and apply on your behalf.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.