Front Desk Teammate - Carrollton (Bilingual/Part-Time)
On-siteCarrollton, Texas, United States
Job Summary
Greet members and guests with EPIC farewells, check them into the gym, and register new guests using proper procedures. Answer telephone inquiries promptly, route calls to Fitness Consultants, and serve as the primary communication hub for all club interactions. Promote drinks, supplements, and merchandise to meet daily sales goals while stocking and maintaining the ProShop area. Monitor check-ins for delinquent accounts, collect balances, and keep the front desk, entryway, and retail space clean and organized. Complete opening and closing duties, report incidents, and maintain positive relationships with teammates while adhering to all company policies.
Required Qualifications
- Must be able to understand and follow verbal and written instructions and effectively communicate
- Must be able to interpret business communications including personal training contracts and pricing packages
- Teammate must have excellent verbal and written English language communication skills
- Must be able to lift 50 pounds
- The ability to move freely in and around obstacles common in gyms
- The ability to move quickly from one work area to another at a moments' notice
- Ability to perform basic math
- Ability to perform reading
- Ability to perform system technology
- Ability to perform communication skills
Desired Qualifications
- High School Diploma/GED preferred
- Previous experience in Hospitality/Customer Service preferred
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