Front Desk Supervisor
$49,920–$49,920 year
On-siteNew York City, New York, United States
New York City, New York, United StatesOn-siteFull Time$49,920–$49,920 year
Full Time
Job Summary
Oversee day-to-day front desk operations by supervising staff, assigning duties, and providing training. Handle guest reservations, complaints, and billing discrepancies while ensuring efficient check-in and check-out procedures. Monitor front office cleanliness, maintain accurate guest records, and collaborate with other departments to meet guest needs. Resolve billing issues, attend operations meetings, and manage employee scheduling to ensure all shifts are filled. Lift up to 40 pounds and stand or kneel as required. Report details to management and assist with scheduling.
Required Qualifications
- Over 2+ Years of front-desk experience
- Able to lift to 40 pounds
- Able to walk, and stand for a significant degree
- Able to kneel, reach, bend, feel, talk, see, hear, and lift
- Basic math skills, with the ability to handle cash and credit card transactions accurately
- Strong attention to detail and accuracy and ability to multitask in a fast-paced environment
- Strong written and verbal communication skills
- Knowledge in Microsoft office and other relevant computer systems
Desired Qualifications
- 2+ Years of managing or supervising experience preferred
- Strong organizational and time management skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.