Front Desk Supervisor - The Elmore Hotel

Front Desk Supervisor at The Elmore Hotel leads front office operations in a boutique-hotel setting. Responsibilities include greeting guests, registering advance reservations, accommodating room changes, maintaining knowledge of hotel services and promotions, training and developing Front Desk Agents, ensuring accurate cash handling, resolving guest issues, and communicating guest needs to other departments. Must maintain professional appearance and behavior, provide city information to guests, and uphold safety procedures and confidentiality. Strong customer-relations skills and the ability to work under pressure are essential.