Front Desk Supervisor (PT)
$37,710–$37,710 year
On-siteSpokane, Washington, United States
Job Summary
Supervise front desk operations, including check-in, check-out, and guest services. Lead and motivate the front desk team to provide exceptional customer service while handling guest inquiries, concerns, and special requests. Train and onboard new front desk staff members and ensure accuracy of guest reservations and billing information. Collaborate with other departments to resolve guest issues and maintain a clean, organized front desk area. Monitor and maintain compliance with hotel policies and procedures. Requires prior cash handling experience, six months front desk experience, and fluency in English. Flexible schedule including nights and weekends.
Required Qualifications
- Prior cash handling experience
- High School graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
- Six months Front Desk experience
- Strong computer skills
- Flexible schedule including nights and weekends
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Must be available for nights
- Must pass pre-employment drug test
- Must pass background check
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