Front Desk Supervisor - PM
On-siteTraverse City, Michigan, United States
Traverse City, Michigan, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Lead front desk operations by preparing weekly sales forecasts, adjusting staff schedules based on occupancy changes, and supervising efficient guest service. Maintain statistics on rooms, reservations, arrivals, and departures while coordinating in-house activities with other departments. Participate in all required hotel department meetings per FOM and General Manager guidelines. Requires front desk and supervisory experience, proficiency in computer skills, and strong verbal/written communication. Located at Regency Hotel Management, offering medical/dental insurance, PTO, 401(k), and hotel room discounts.
Required Qualifications
- High School Diploma or GED
- Front desk experience
- Supervisory experience with the ability to train
- Proficient computer skills
- Ability to communicate effectively both verbally and in writing, with a great grasp of the English language
- Act independently with minimal or no supervision
- Ability to occasionally lift 35 lbs
- Must maintain a neat, clean and well-groomed appearance and follow manager appearance guidelines
Desired Qualifications
- College degree in hospitality management
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