Front Desk Supervisor
On-site · Doha, Baladīyat ad Dawḩah, Qatar
Doha, Baladīyat ad Dawḩah, QatarOn-siteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Front Desk Supervisor responsible for delivering guest-centric service from arrival to departure, overseeing day-to-day front desk operations, supervising colleagues, coordinating with other departments, handling guest inquiries and complaints, personalizing guest experiences, and ensuring accurate billing (cashier and city ledger). The role requires effective communication, leadership of the Front Office team, knowledge of hotel services and safety policies, and adherence to EH&S standards.
Required Qualifications
- experience in hospitality/front desk operations
- supervisory experience
- excellent communication and guest service skills
- ability to handle guest complaints empathetically
- familiarity with hotel procedures and billing (cashier and city ledger)
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