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Aspen Skiing CompanyPosted 2 months ago

Front Desk Supervisor - Limelight Ketchum

$49,920–$49,920 year

On-siteKetchum, Idaho, United States

Full TimeMid LevelLarge

Job Summary

Supervise front desk operations to ensure seamless guest experiences, smooth check-in/check-out processes, and efficient team performance. Train, mentor, and support front desk staff in service standards while handling guest inquiries, complaints, and special requests promptly. Monitor compliance with hotel policies, coordinate with housekeeping and maintenance, balance daily transactions, and prepare shift reports for management. Maintain a professional lobby atmosphere and support emergency procedures to ensure guest safety. This role reports to the Front Office Manager at a Limelight hotel in Ketchum, Idaho.

Required Qualifications

  • High School Diploma or equivalent
  • Ability to stand, walk or be on your feet for extended periods of time
  • Ability to occasionally lift, push or pull up to 50 lbs. individually or with assistance

Desired Qualifications

  • College degree in related field
  • 1 year of management experience
  • 3 year of front desk experience
  • Strong leadership and team supervision skills
  • Excellent customer service and conflict resolution abilities
  • Proficiency in hotel property management systems (PMS) and reservation software
  • Strong verbal and written communication skills

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