Front Desk Supervisor - Hilton Garden Inn Roslyn

Lead the front desk team by checking guests in and out efficiently, handling reservations, managing room blocks, and answering switchboard calls with proper etiquette. Provide the highest quality service to guests while maintaining thorough knowledge of rates, amenities, and selling strategies. Monitor room availability, assist with yield management, and ensure the lobby and desk area remain clean and presentable. Maintain security procedures and handle guest mail and messages with professionalism. This role requires flexibility for varied shifts including evenings, weekends, and holidays, with a competitive hourly wage of $20-23. Concord Hospitality supports growth through training, development, and career advancement opportunities within its "Associate First" culture.